Platform Module
Convert findings into assigned actions with escalation rules and evidence-gated closure.
From finding intake to final sign-off, CAPA workflows remain visible, owned, and enforceable under defined SLA timelines.
Product Preview
Product Preview
Remediation Lane
Finding -> Owner -> SLA -> Evidence -> Closure
1Finding
2Owner
3SLA
4Evidence
5Closure
- Critical findings auto-route to owners with due dates.
- Escalations trigger before SLA breaches become surprises.
- Closure cannot complete without reviewer-approved evidence.
Why findings remain open for months
- A large audit can raise double-digit findings with no clear owner for several items.
- Action tracking outside the audit record causes status conflicts and missed deadlines.
- Reviewers receive closure claims without complete remediation evidence.
CAPA closure comparison
Manual remediation tracking
- Owners and due dates are tracked in separate tools.
- Escalations happen after deadlines have already slipped.
- Closure decisions are made with incomplete proof.
Automated CAPA workflow
- Findings generate CAPA tasks with accountable owners.
- SLA rules escalate overdue risk automatically.
- Closure requires validated evidence and reviewer sign-off.
Finding-to-closure automation workflow
Raise finding with severity context
Owner: Auditor
Capture observation, impact, and remediation urgency in one record.
Auto-generate CAPA action
Owner: GRC Lead
Assign owner and due date based on severity and SLA policy.
Track remediation and escalations
Owner: Action Owner
Monitor progress, blockers, and overdue risk with role-aware alerts.
Approve evidence-backed closure
Owner: Reviewer
Validate remediation proof before final closure is accepted.
Feature Grid
Auto-assignment from findings
Findings become owned CAPA tasks without manual copy-over.
Severity-based SLA escalation
Critical actions escalate quickly when deadlines are at risk.
Evidence-gated closure
Closure requires submitted proof and reviewer verification.
Auto-escalation to CISO on critical SLA breach
When a critical CAPA breaches its SLA window, the CISO and program owner are automatically notified — before a missed deadline becomes a board-level issue.
Screenshots and Visuals
Illustrate the remediation swimlane from finding intake through closure sign-off.
Module View
CAPA Ribbon
Sequence-enforced remediation flow
1Finding
2Owner
3SLA
4Evidence
5Closure
Capability View
Aging and SLA Risk Panel
Escalation pressure by severity and due window
Critical due <48h4
High overdue9
Escalated to CISO2
Closed this week18
ROI Metrics
Critical finding closure speed
1.6x fasterAutomated ownership and escalation reduce remediation lag.
Overdue CAPA actions
43% lowerSLA-driven reminders and escalations prevent silent backlog growth.
Assigned owner coverage
100%Every action carries accountable ownership and due date context.
Escalation trigger latency
<1 hourHigh-risk overdue actions surface quickly for intervention.
Security Note
Immutable remediation timeline
Status changes and reviewer decisions remain auditable through closure.
Severity-aware permission controls
Only authorized reviewers can approve closure for critical findings.
Evidence-backed sign-off
No CAPA action closes without attached proof and approval history.
FAQ
Can we track audit stages and approvals?
Yes. Stage transitions and approvals are tracked with timestamps and user accountability.
Do you support evidence-to-control linking?
Yes. Evidence can be mapped to controls and findings so reviewers can validate relevance quickly.
Can we manage CAPA in the same workspace?
Yes. Findings can be converted into corrective/preventive actions with owner and due-date tracking.
Can we run multiple audits at the same time?
Yes. Teams can operate multiple audits in parallel with separate scope, owners, and stage tracking.
Does the platform support role-based workflows?
Yes. Workflows can be configured for audit leads, reviewers, control owners, and stakeholders.
Is there a dashboard for portfolio oversight?
Yes. Oversight views summarize audit progress, overdue actions, and closure status.